jilix4 Privacy Policy

1Who We Are and How to Contact Us

jilix4 operates the online gaming platform accessible at jilix4.net, offering casino games, slots, fishing games, bingo, and related entertainment services to Filipino players. For the purposes of the Data Privacy Act of 2012, jilix4 acts as the Personal Information Controller in respect of the personal data it collects from users of the Platform.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, you may contact our Data Protection Officer (DPO) using the contact details provided in Section 13 of this Policy.

2Information We Collect

jilix4 collects personal information that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:

jilix4 does not collect sensitive personal information (as defined under the Data Privacy Act) beyond what is strictly necessary for identity verification and regulatory compliance. We do not collect biometric data, health information, or political affiliations.

3How We Collect Your Information

jilix4 collects personal information through the following means:

• Direct interactions: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access and interact with the jilix4 Platform, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from KYC service providers; fraud screening data from anti-fraud partners; payment transaction data from GCash, PayMaya, and banking partners.
• Publicly available sources: Information from public registries or databases where necessary for regulatory compliance or fraud prevention purposes.

4Legal Basis for Processing

jilix4 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to fulfill our obligations to you under the jilix4 Terms & Conditions, including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including PAGCOR licensing requirements, anti-money laundering (AMLA) obligations, and tax reporting requirements.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement, where such interests are not overridden by your rights and freedoms.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5How We Use Your Information

jilix4 uses the personal data we collect for the following purposes:

• Creating and managing your jilix4 Account, including verifying your identity and age (21+ requirement).
• Processing deposits and withdrawals via GCash, PayMaya, and Philippine bank transfers.
• Providing access to jilix4 games, promotions, and platform features.
• Detecting and preventing fraud, money laundering, and other prohibited activities.
• Monitoring gaming activity for responsible gaming purposes, including identifying signs of problem gambling and applying self-exclusion or limit tools where appropriate.
• Communicating with you about your account, transactions, and support requests.
• Sending promotional offers and marketing communications where you have opted in to receive them.
• Complying with PAGCOR licensing conditions, AMLA reporting obligations, and other applicable Philippine regulatory requirements.
• Improving the jilix4 Platform through analytics, user research, and performance monitoring.
• Resolving disputes and enforcing our Terms & Conditions.

jilix4 will not use your personal data for purposes incompatible with those listed above without first obtaining your consent or establishing another lawful basis for processing.

6Cookies and Tracking Technologies

6.1 What Are Cookies. Cookies are small text files placed on your device when you visit the jilix4 Platform. They help us recognize your device, maintain your session, and understand how you use our services.

6.2 Types of Cookies We Use.

• Strictly necessary cookies: Required for the Platform to function. These include session authentication cookies and security tokens. They cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and display options to improve your experience.
• Analytics cookies: Help us understand how users interact with the Platform so we can improve performance and usability. These are only set with your consent.
• Marketing cookies: Used to deliver relevant promotional content. These are only set with your explicit consent.

6.3 Managing Cookies. You can control non-essential cookies through your browser settings or our cookie preference center. Disabling strictly necessary cookies may affect the functionality of the jilix4 Platform.

7Sharing and Disclosure of Your Data

jilix4 does not sell your personal data to third parties. We may share your personal information with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, and Philippine banking partners, for the purpose of processing deposits and withdrawals.
• KYC and identity verification providers: Third-party services that assist in verifying your identity and age in compliance with regulatory requirements.
• Anti-fraud and security providers: Services that help detect and prevent fraudulent activity, money laundering, and unauthorized account access.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies, where required by law or regulatory directive.
• IT and platform service providers: Cloud hosting, data storage, and technical infrastructure providers who process data on our behalf under strict data processing agreements.
• Legal and professional advisors: Lawyers, auditors, and compliance consultants where necessary for legal proceedings or regulatory compliance.

Any third party that processes personal data on behalf of jilix4 is required to do so only in accordance with our instructions and in compliance with the Data Privacy Act of 2012.

8Data Retention

8.1 Retention Periods. jilix4 retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulation. Specifically:

• Account and identity data is retained for a minimum of five (5) years following account closure, in accordance with PAGCOR licensing requirements and AMLA obligations.
• Financial transaction records are retained for a minimum of five (5) years from the date of the transaction.
• Communications and support records are retained for three (3) years from the date of the communication.
• Technical and usage data is retained for up to two (2) years for analytics and security purposes.

8.2 Deletion. Upon expiry of the applicable retention period, jilix4 will securely delete or anonymize your personal data in accordance with our data disposal procedures, unless a longer retention period is required by law.

9Data Security

jilix4 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the jilix4 Platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security assessments, penetration testing, and vulnerability scanning of the Platform.
• Multi-factor authentication requirements for administrative access to systems containing personal data.
• Incident response procedures for detecting, reporting, and managing personal data breaches in accordance with NPC notification requirements.

While jilix4 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your jilix4 login credentials and for notifying us immediately of any suspected unauthorized access to your account.

10Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jilix4:

• Right to be informed: The right to know what personal data jilix4 collects about you and how it is processed — which is the purpose of this Privacy Policy.
• Right of access: The right to request a copy of the personal data jilix4 holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe jilix4 has violated your data privacy rights.

To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 13. jilix4 will respond to all verified data subject requests within fifteen (15) business days. We may require proof of identity before processing your request to protect against unauthorized access to your data.

11Children's Privacy

The jilix4 Platform is strictly intended for individuals who are at least twenty-one (21) years of age, in accordance with Philippine gaming regulations. jilix4 does not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately suspend the associated account, delete the data, and report the matter to the relevant authorities where required.

Parents and guardians who believe their child may have accessed or registered on the jilix4 Platform are encouraged to contact our support team immediately so that appropriate action can be taken.

12Changes to This Privacy Policy

12.1 Right to Amend. jilix4 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is indicated at the top of this page.

12.2 Notification of Changes. When material changes are made to this Privacy Policy, jilix4 will notify registered users via email or a prominent notice on the Platform at least seven (7) days before the changes take effect, where practicable.

12.3 Continued Use. Your continued use of the jilix4 Platform after the effective date of any revised Privacy Policy constitutes your acknowledgment of the updated terms. If you do not agree with the revised Policy, you must cease using the Platform and may close your account in accordance with the jilix4 Terms & Conditions.

13Contact Our Data Protection Officer

If you have any questions about this Privacy Policy, wish to exercise your data subject rights, or want to report a data privacy concern, please contact our designated Data Protection Officer. Our DPO is available to assist you and will respond to all inquiries within fifteen (15) business days.

You may reach our Data Protection Officer at the following email address (plain text — not a clickable link):

For general support inquiries unrelated to data privacy, please use our main support address (plain text — not a clickable link):

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines (NPC) if you believe your data privacy rights have been violated. The NPC is the independent government body responsible for administering and implementing the Data Privacy Act of 2012.